Last updated: 30.09.25
Siegle Producer (CNPJ 27.932.120/0001-83) provides website development, branding, social media management, and AI-powered customer support (chatbots) to clients worldwide. We are committed to protecting your privacy and handling personal data in accordance with the LGPD (Brazil), GDPR/UK GDPR (EU/UK), and applicable U.S. state privacy laws (e.g., CCPA/CPRA) as relevant.
Contact: contact@sieglepro.com
Identity & Contact: name, email, phone, company/brand, job title.
Business & Project: information in RFPs, intake forms, briefs, contracts.
Usage & Technical: IP address, device/browser data, pages visited, geolocation (approx.), cookies/SDKs.
Communications: emails, chatbot/AI conversations, social DMs, support messages.
We process data to:
Respond to inquiries and proposals, provide quotes, and deliver services (LGPD arts. 7, 10; GDPR Art. 6(1)(b)).
Operate and improve our sites, apps, and support channels; prevent fraud/security issues (LGPD legitimate interest; GDPR Art. 6(1)(f)).
Marketing/remarketing with consent where required (LGPD consent; GDPR Art. 6(1)(a)).
Comply with legal obligations (LGPD/GDPR legal duty).
Where required, we obtain consent (you may withdraw at any time).
We use AI to assist with support, FAQs, intake, and workflow automation. Inputs you provide (messages, files, prompts) may be processed to generate responses and improve service quality. We do not sell personal data. We apply access controls, logging, and data-minimization principles.
We may share data with:
Processors/service providers (hosting, analytics, communications, automation, payment, project tools) under contracts requiring confidentiality and data protection.
Authorities when legally required or to protect rights, safety, or security.
We do not sell personal data.
We operate globally. Your data may be processed outside your country, including Brazil, the EU/UK, and the U.S.
When required, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs), UK Addendum, and LGPD-compliant mechanisms.
We keep personal data only as long as needed for the purposes above:
Proposals & project files: contract term + 5 years (or as required by law).
Marketing records: until consent is withdrawn or after reasonable inactivity.
Logs/security records: up to 12–24 months, unless needed longer for investigations.
Depending on your location, you may have rights to access, correct, delete, restrict, object, portability, and to withdraw consent.
Brazil (LGPD): arts. 18+ rights.
EU/UK (GDPR/UK GDPR): Arts. 12–23 rights; you may complain to a supervisory authority.
California (CPRA): right to know, delete, correct, opt-out of sale/share (we do not sell), limit use of sensitive PI where applicable.
Requests: contact@sieglepro.com
We may need to verify your identity before fulfilling a request.
We use cookies and similar technologies for functionality, analytics, and (where applicable) advertising. You can manage cookies in your browser settings. Where required, we present a cookie banner/consent.
We implement administrative, technical, and organizational measures (encryption in transit, role-based access, logging, backups) to protect personal data against unauthorized access, alteration, or loss.
Our services are not directed to children. We do not knowingly collect data from children where prohibited by law. If you believe a child has provided data, contact us to request deletion.
We may update this Policy periodically. We will post the updated version with a new “Last updated” date. Material changes will be highlighted when appropriate.
Siegle Producer
CNPJ: 27.932.120/0001-83
Email: contact@sieglepro.com
